Privacy Policy
Effective Date: January 1, 2025 · Last Updated: January 1, 2025
This Privacy Policy explains how Dr. Uday Kiran and Bharosa Neuro Psychiatry Hospital ("we", "our", or "us") collect, use, and protect information obtained through this website (drudaykiran.in). Your privacy and the confidentiality of your health information are our highest priority.
1. Information We Collect
When you use our website or submit a booking request, we may collect the following information: • Your name, phone number, and email address (via the appointment booking form) • General health concern or condition type (selected from a list — no detailed medical history) • Preferred date and time for consultation • IP address and browser type (collected automatically via standard web analytics) We do not collect sensitive personal health information beyond what you voluntarily provide in the booking form.
2. How We Use Your Information
Information you provide is used solely for the following purposes: • To schedule and confirm your consultation appointment • To contact you via phone or WhatsApp regarding your appointment • To respond to enquiries submitted through the website • To improve the website and our services based on aggregate, anonymous usage patterns We do not use your personal information for unsolicited marketing without your consent.
3. Data Sharing & Disclosure
We do not sell, rent, or trade your personal information to any third party. Your information may be shared only in the following limited circumstances: • With Formspree (our appointment form processor) solely to deliver your booking request to us • Where required by Indian law, court order, or government authority • To protect the rights, safety, or property of Bharosa Neuro Psychiatry Hospital or its patients All third-party processors are contractually bound to keep your data confidential.
4. Cookies & Analytics
Our website may use cookies and similar tracking technologies to: • Remember your preferences and improve your browsing experience • Collect anonymous usage statistics to understand how the site is used (via tools like Google Analytics) You may disable cookies in your browser settings. Note that some website features may not function correctly without cookies enabled. We do not use cookies to track you across third-party websites.
5. Data Retention
Appointment booking information is retained for as long as necessary to fulfil the purpose for which it was collected, typically for the duration of your care relationship with Bharosa Neuro Psychiatry Hospital and as required by applicable Indian medical record regulations. You may request deletion of your personal data at any time by contacting us directly.
6. Your Rights
Under applicable Indian data protection law, you have the right to: • Access the personal data we hold about you • Request correction of inaccurate information • Request deletion of your data (subject to legal retention requirements) • Withdraw consent for any data processing where consent is the legal basis • Lodge a complaint with the relevant data protection authority To exercise any of these rights, please contact us using the details below.
7. Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Our website uses HTTPS encryption for all data transmission. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to external websites (such as Google Maps, WhatsApp). This Privacy Policy applies only to our website. We are not responsible for the privacy practices of any third-party sites and encourage you to review their privacy policies independently.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website after changes are posted constitutes your acceptance of the revised policy.
10. Contact Us
For any privacy-related questions, requests, or concerns: Bharosa Neuro Psychiatry Hospital Plot No. 114, Mythripuram, Karmanghat, Opposite TKR College, LB Nagar, Hyderabad – 500079, Telangana, India Phone: +91-95050 58886
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